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Today may go down as 'not quite as bad as others' day.

I finally got enough required packages built for the build of the next version of the compiler to start.  It will run overnight, see what I'm left with in the morning.  (crossed fingers) I've been working on this for weeks, I would really like to be DONE with it!

One user was insisting we find out what was wrong with the mail system that it couldn't deliver messages to this one user.  Turns out to be his typing error on his laptop, not our servers at all.

Brother James got into town yesterday from Japan Worldcon, one day ahead of posted schedule, so yesterday was a writeoff.  So today I worked while he toured the Metreon and various geek boutiques, we came home way early, and he crashed.  We'll see what goes on tomorrow.

One week to Talk Like a Pirate Day, and a long-awaited surprise (bwa ha ha).


( 4 comments — Leave a comment )
Sep. 12th, 2007 04:08 am (UTC)
Sounds like you have a very "interesting" job, there.

Isn't there a time after which the customer can add no new feature requests?
Sep. 12th, 2007 02:51 pm (UTC)
Yes, when they're dead we close their email accounts. Up to that point, no.
Sep. 12th, 2007 04:13 pm (UTC)
Talk Like a Pirate Day, and a long-awaited surprise (bwa ha ha)

You're going to plunder?!
Sep. 15th, 2007 06:43 pm (UTC)
Shouldn't the computer know what I want?
You mean you have to type the address correclty?

I had a use who complained that he sent something to a user in another Department and got a failure message. I explained that the Global Address Book deosn't work for people outside our Department and suggested he try TYPING the person's e-mail address.

He called back two minutes later - it failed again. I suggested using the old form of the address (we have implemented a shorter domain name over the past few years). He said, "Well I could just stab at things, but I just want it to work." I explained to him that all Departments have implemented the new Domain Name yet.

Yeah, we should remove the address book entries for other departments, but another system (outside our Department) will just add them back in...
( 4 comments — Leave a comment )

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